• If for any reason you are not happy with the order you receive or you have simply changed your mind you can return it within 14 days for a full refund.
  • In the unlikely event you have a problem with your order you can return it to us free of charge for repair or replacement.

 

Unwanted Orders

You can cancel your order and return it to us within 14 days of the purchase date if it is in its original condition, completely unused, and suitable for resale.

You will be responsible for the item or items until they reach us, and we suggest you use a secure delivery method (which requires a signature upon delivery).

Please contact us by email at info@wirelessparts.co.uk before returning any goods, so we can give you a specific returns number - this will ensure there are no delays in processing your return.

All refunds are made within 1-3 working days of receiving your return.

 

Faulty Items

All of our products come with a 12 month warranty as standard, unless otherwise stated in the item description. 

Please keep any warranty information that accompanies your item as this may be needed should there be a fault.

Our 12 month warranty covers manufacturing defects but does not cover accidental damage or user error during installation. If you have, for example smashed your screen then this is not covered by warranty, like wise if you have torn a flex cable during installation this is not covered by warranty.

As for normal returns, you must contact us by email at info@wirelessparts.co.uk before returning any goods, so we can give you a specific returns number.

Return postage will be covered by Wireless Parts and we will provide you with a Royal Mail tracked 24 returns label to return your order to us.